I am very happy to write to confirm how pleased we have been, not just with the IT solutions but also with the IT support you have given our business over the past few years. Odyssey Mobile in particular has, without doubt, given us a competitive edge over our customers. In our industry, where our products are essentially similar in quality, one of the few things we have to differentiate ourselves from the competition is our customer service.  The Odyssey Mobile solution has enabled our representatives to give accurate and live information to our customers on stock availability and has speeded up our delivery times. In our business, this is considered essential to good customer service.

We have dealt with Roundhouse for a number of years. In that time they have provided excellent support and service. Most recently we have installed and are successfully using Odyssey Webstore which has proved very successful. We hope to continue our relationship with them for many years.

I am more than happy with the support service, it has always been prompt, effective and courteous.

Roundhouse Software have been providing Vivanco UK with custom applications for about six years. Solutions have included:

•             Enquiry and reporting tools for Astute (via OLAP/MS Excel)
•             Odyssey Mobile with full integration to Astute
•             Bespoke enhancements to the Odyssey Mobile
•             Installation and telephone support on all of the above.

In addition they were instrumental in migrating our data from one back office system to another. We have always found their support to be factual and timely and have no hesitation in recommending them.

"We approached Roundhouse in 2001 with a seemingly impossible task, challenging them to write a program that would allow us to computerise the ledgers of a fifteenth-century Italian bank, Filippo Borromei & co., of Bruges and London, 1436-39. The ledgers were kept in double entry book-keeping and in the international money of account, the old pounds shillings and pence. We wanted to be able to produce both a full record of each client's transactions, calculate profits and losses for the bank and its clients, track international exchange rates, examine trade flows - in fact ask of these medieval records anything a modern company would hope to learn from its own accounts. A tall order? Not for Roundhouse, who have produced a 'first', a modern accounting package for medieval banking accounts. 'Roundhouse Historic Accounts' has aroused great interest amongst medieval scholars both here in Britain, in Europe, and in the U.S.A. Roundhouse's approach was wholly supportive, their back- up impeccable, and this all within a very tight budget. We are now working towards issuing the ledgers in the form of 'electronic books'. Roundhouse will be writing the software for this part of the project too."